Shipping policy
At Elmi Vogue, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for more information about processing times, shipping estimates, and delivery details.
Order Processing
All orders are processed within 1–3 business days after payment is successfully confirmed. Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you by email at the address provided during checkout.
Shipping Time
Estimated delivery times may vary depending on your location and shipping carrier. In general, shipping times are as follows:
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United States: 7–15 business days
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International: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Fees
Shipping fees are calculated at checkout based on your location and the shipping method selected, unless otherwise stated as part of a promotional free shipping offer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Please allow a few days for the tracking information to update after your order has been dispatched.
Incorrect Address
Please make sure all shipping information is correct before placing your order. Elmi Vogue is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at support@elmivogue.shop. We will do our best to help, but we cannot guarantee changes once the order has been processed.
Delays and Lost Packages
Delivery times may be affected by factors outside our control, including customs clearance, carrier delays, weather conditions, or seasonal demand.
If your package is delayed or appears to be lost, please contact us at support@elmivogue.shop, and we will do our best to assist you.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: support@elmivogue.shop
Website: elmivogue.shop